For tenants
Welcome to the section devoted to our tenants. Here you’ll find information on your responsibilities as a tenant, how to look for an exchange, our planned maintenance programme for this year and ways you can get involved.
Paying your rent
We have a range of ways you can pay your rent.
Tenancy Information
All you need to know about your Prospect Tenancy.
Repairs & Maintenance
Our Repairs Service ensures homes are safe, secure and well maintained.
Damp & Mould
Information and advice on Damp, Mould & Condensation.
Planned maintenance
Here is our rough guide to our planned programme for the next financial year.
Cleaning schedule
Routine stair and entrance cleaning, bin area upkeep, hazard reporting, plus annual window/railing cleans and 6‑monthly bin‑store deep cleans.
Benefits & debt advice
Our Welfare Rights service for tenants.
Energy advice
Access to energy advice and support.