Money matters

If you have any money worries or enquiries about Benefits or would like some help with Budgeting, Debts or Money Matters, we have a Money Advice Officer who can give you all sorts of help absolutely FREE.

Please contact Pete Mowat (Money Advice Officer) 272 5038.

Rent - How to Pay
You can pay your rent by Direct Debit, by Standing Order, cheque or debit card and also by using your rent payment card at the Post Office or any Paypoint outlet.

> Paying your rent

Housing Benefit
If you think you may be entitled to housing benefit to help pay all or part of your rent, we can give you help and advice. Just get in touch.
Applying for Housing Benefit

Payment Difficulties
We know that you may sometimes have problems paying rent. If that’s the case, contact us as soon as possible. The earlier you speak to us, the easier it is for us to help you solve a problem.

Useful Leaflets

Money Advice - Easy 5 Step Guide

Tenner Scheme
Our TENNER scheme rewards you if you pay your rent on time. At the end of six months you get a £20.00 Tesco Voucher and your name entered into a prize draw for £250.
Tenner Scheme

If Your Circumstances Change
People’s circumstances can change. The attached document outlines how some changes in your income and domestic arrangements can affect housing benefit.
Changes of Circumstances

Debt Collection Arrangements: BCW

As part of our commitment to reduce money lost to the association, Prospect are currently working with the debt collection agency BCW. Debts such as unpaid rechargeable repairs or former tenant rent arrears will be passed on to BCW to recover, if efforts by Prospect staff to collect payment are unsuccessful.

If you receive a letter from BCW in relation to a Prospect debt, you must make a payment arrangement direct with BCW as by now we will have transferred the account to them for collection. BCW have the ability to trace former tenants for whom we do not have an address, and if necessary take court action that could affect your credit scoring and result in arrestment of wages and/or bank accounts. It is essential therefore that you come to a repayment agreement with BCW if you want to avoid the risk of court action being taken against you.

If you want to avoid any debts you owe with Prospect being pursued by debt collection, please ensure to contact Prospect as soon as you are advised of the debt, and either clear the debt in full or repay it via an agreed repayment arrangement.