You said it
Our tenants are the ultimate judge of how good our service is. This is what you’re saying about us.
‘I’ve
seen changes in this area, I’ve come through the
poor social housing deprivation of the 1980s, through
the 90s when they started knocking everything down,
to now when Prospect took over. I can only say positive
things. I’ve gone from seeing… a sinking
ship to acceptable social housing and it’s
incredible.’
“Thanks – stair smells much better now that the bucket chute has been cleared – so quickly attended too.”
Tenant
at Barn Park Crescent - March 2006
“Amazing service, phoned up in the morning the guy came at lunchtime. Really friendly did a great job! Thanks so much“
Tenant
at Clovenstone Gardens - March 2006
‘
If all calls were treated
as prompt as mine, I
think you would find it
hard to improve.’
“Thank you very much for help and for everything you done, good job!”
From tenant at Morvenside after having new hot water cylinder fitted. - 2006
‘Very happy with the repairs and equally impressed by the quick response to my call.’
“….Prospect phoned back after I called them to say the contractor would call the same day. I am very pleased to say he was here within 1-2 hours, great work, thank you.”
From tenant at Walkers Wynd - 2006
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